AI in events use cases

The No-Nonsense AI Playbook For Event Marketers (with tools and prompts)

A practical workflow with real tools and real prompts.

AI is everywhere.
But for event marketers, it hasn’t exactly made life easier.

Your team is smaller.
Your deadlines are tighter.
Registrations come later than ever.
And leadership still wants growth — with fewer resources and more channels than any sane human can manage.

So yes, AI matters. But not in the way the industry usually talks about it.

This isn’t about “magic tools” or futuristic promises.
This is about real use cases that solve real pains, in a workflow you can actually implement in 2026 with the budget and bandwidth you have now.

If you’ve ever thought, “I need AI to save me time, not give me more work,” this guide is for you.

💡 What You’ll Learn

This guide covers 16 practical AI use cases across 6 event marketing campaign phases, with real tools, actual prompts, and workflows you can implement today—no data science degree required.

The realities event marketers face in 2026

Before we jump into solutions, let’s say the quiet part out loud:

  • Content demands never end.
  • Budgets didn’t grow — expectations did.
  • Personalization is required, but data maturity is lagging.
  • Registrations keep coming later and later (45% in the final 4 weeks, 22% in the final 7 days). 📊 Additional reading: How to minimize late registrations at your event
  • Trust in AI is low — trust in peers is high.

The 2026 Snöball Peer-to-Peer Benchmark Report shows 31.9–53.7% conversion from peer shares. For the complete insights, download the full report

  • Everyone is using AI to write content, so everything sounds the same.

According to PCMA Convene’s 32nd Meetings Market Survey Results, 65% of eventprofs are using AI tools in their workflows. Further categorization of AI use revealed:

  • 75% are using Generative AI for research
  • 73% to create marketing copy
  • 65% for session/agenda creation
  • 23% for marketing segmentation
  • 15% for site and speaker selection

The intent is there. And the tools are plenty.

Event marketers just need a simple system to make their jobs easier.

So here it is.


📋 PHASE 1: PRE-EVENT (6–9 months out)

1Audience Listening and Intent Discovery

The challenge: “We have attendee feedback in many places, but it is difficult to analyze at scale and turn into clear insights.”

Tools: ChatGPT, Claude, Typeform AI summaries, Google Forms AI insights, social listening exports, Zoom chat logs

Workflow

Whether you have rich post-event surveys or only scattered comments and chats, the goal is the same. AI helps you turn unstructured feedback into a clear understanding of what your audience cares about.

If you have survey data (Scenario A):

  1. Export open-text survey responses, NPS comments, session reviews, and app feedback.
  2. Drop them into ChatGPT or Claude in batches.
  3. Ask AI to cluster themes, motivations, frustrations, and decision drivers.

If you do not have survey data (Scenario B):

  1. Export attendee chats from Zoom, session Q&A, social comments, LinkedIn replies, or community discussions.
  2. Paste these into AI and ask it to extract patterns, repeated topics, and audience signals.
  3. Let AI identify what people were excited about, confused by, or hoping for.

Both approaches give you the same output:
Clear attendee intent categories that drive better messaging.

Prompt:

“Analyze the following attendee feedback. It includes survey responses, chat transcripts, comments, and social posts. Cluster the insights into themes, identify attendee motivations, highlight common objections, and create 5–7 intent-based audience segments. For each segment, list their goals, challenges, content interests, and the messaging that will resonate most.”

✅ Outcome

You move from guesswork to clarity. AI gives you a usable map of what attendees want, even if your feedback is limited, scattered, or too overwhelming to analyze manually.

In a recent CEIR webinar, Chris Pendley of Messe Frankfurt North America mentioned his team uses ChatGPT for real-time social listening combined with rapid content creation. By analyzing audience conversations and sentiment across platforms, the AI helps his team create campaign copy that directly responds to what their community is talking about.

This shortens the production cycle dramatically while ensuring content relevance – instead of creating generic promotional posts, they’re publishing timely, sentiment-driven messages that resonate with current audience interests.

More tools to explore

  • Dovetail AI – Advanced user research analysis, clusters feedback automatically
  • Insight7 – Transcribes and analyzes customer conversations, identifies patterns
  • Medallia – Text analysis and sentiment clustering from surveys

2AI-Assisted Campaign Planning

The challenge: “Creating a full campaign plan takes hours and often days that our team does not have.”

Tools: ChatGPT, Notion AI

Workflow

Paste your event overview with dates, goals, audience, and budget.

Prompt:

“Build a 16-week event marketing plan that includes:
– weekly marketing themes
– email cadence
– speaker-driven content
– exhibitor activation ideas
– social content angles
– landing page updates
– partner marketing plays
– suggested KPIs
Make the plan realistic for a small team with limited budget.”

Refine the output by asking AI:
“Condense this into a one-page plan my leadership can approve.”

✅ Outcome

You get a customized, editable marketing blueprint that saves days of planning time.

More tools to explore

3High-Velocity Content Production

The challenge: “We need to produce more event content than our team has the time or bandwidth to create.”

Tools: ChatGPT, Canva AI, Descript, OpusClip

Workflow

  1. Feed AI a speaker bio or topic.
  2. Ask for 20 social post angles, 5 email intros, and a short landing page variant.

Prompt:

“Write 20 social posts promoting this speaker session. Mix formats: educational, curiosity, data-driven, inspirational, problem-solution, and FOMO. Keep them short and mobile ready.”

  1. Use OpusClip or Descript to turn speaker videos into auto-captioned clips.
  2. Drop clips into Canva AI for quick branded templates.

✅ Outcome

You build a library of reusable content assets that support speakers, exhibitors, and internal channels.

Tools like Gamma can also do wonders for creating slides and presentations.

In the CEIR webinar, Steven Carlisle from CloserStill Media talked about using the Gamma.app to create polished presentations without needing advanced design skills or spending hours formatting slides. The platform uses AI to automatically generate professional layouts, suggest visual hierarchies, and create cohesive design systems.

What used to require a graphic designer and multiple revision rounds now happens in a fraction of the time, allowing Steve’s team to focus on content strategy rather than slide aesthetics.

More tools to explore

  • Synthesia – AI video creation with avatars (great for speaker intros)
  • Pictory AI – Turns scripts and articles into videos automatically
  • Runway ML – Advanced video editing and generation
  • Lumen5 – Transforms blog posts into video content
  • Headliner – AI-powered audiogram creation from audio clips
  • Kapwing AI – Video editing with smart tools and templates

4Practical Personalization Without New Martech

The challenge: “Our event attracts diverse audiences and we do not have a simple way to tailor messaging for each one.”

Tools: ChatGPT, CRM filters

Workflow

  1. Export your attendee list with job title, industry, seniority, and past attendance.
  2. Paste a sample into ChatGPT.

Prompt:

“Cluster these contacts into logical personas based on job function, seniority, motivations for attending, and likely objections. Create 3 messaging angles and one recommended CTA for each persona.”

Use these personas to personalize:

  • email subject lines
  • session recommendations
  • landing page blocks
  • speaker highlight angles

✅ Outcome

You achieve practical personalization without a giant Martech overhaul.

More tools to explore

  • Seventh Sense – AI email send-time optimization
  • Jacquard – AI-powered email subject line and copy optimization
  • Persado – Generates personalized marketing language at scale

🎯 PHASE 2: MID-CAMPAIGN (3–6 months out)

5Messaging Gap Identification and Conversion Optimization

The challenge: “Our messaging is not converting, and we don’t know why.”

Tools: ChatGPT, Instapage AI insights, Hotjar AI summaries

Workflow

  1. Paste your landing page copy into ChatGPT.

Prompt:

“Analyze this event landing page. Identify unclear value propositions, credibility gaps, confusing sections, missing cognitive motivators, and opportunities to add social proof. Suggest a revised headline, subheadline, CTA, and structure.”

  1. Import scroll maps or heat maps into AI for plain-language interpretation:
    “What are visitors missing or hesitating on based on this behavior pattern?”

✅ Outcome

Clear, actionable fixes for landing pages and emails, backed by behavioral insight.

More tools to explore

6Predictive Registration Behavior Clustering

The challenge: “We struggle with late registrations and do not have a clear picture of who delays, why they delay, or how to influence them to commit earlier.”

Tools: ChatGPT, your CRM, Excel

Workflow

Late registrations are now a structural challenge for event marketers.
If you can identify who tends to register late, what triggers their decision, and which groups respond to social proof or urgency, you can shape messaging that moves more registrations earlier in the cycle.
Here is how to uncover those patterns using AI.

Step 1: Export your registration data
Include:

  • registration timestamps
  • job titles
  • industries
  • referral sources
  • past attendance behavior
  • discount code usage
  • content interactions if available

Step 2: Paste a sample into ChatGPT or Claude

Prompt:

“Analyze these attendee records. Identify patterns among people who registered in the final 14 days compared to early registrants. Highlight common roles, industries, behaviors, and content triggers. Explain why these groups may delay committing. Recommend targeted nudges, messaging themes, and social proof for each late-registering group.”

Step 3: Ask for a persona-specific nudge strategy
Examples:

  • urgency-based messaging
  • peer influence prompts
  • manager-approval templates
  • budget justification notes
  • content relevance reminders
  • exhibitor ROI tie-ins

✅ Outcome

You gain a clear understanding of which audiences delay registration and why.
This insight helps you:

  • create targeted early-commitment campaigns
  • adjust your content pacing
  • build personalized nudges
  • activate advocates who influence late deciders
  • forecast more accurately
  • reduce final-week panic

This is not just about predicting behavior.
It is about unlocking the levers that change it.

More tools to explore

  • Pecan AI – Predictive analytics without a data science teams
  • Akkio – No-code AI forecasting directly from spreadsheets
  • Zams – Lightweight predictive modeling for small datasets

7AI-Powered Social Proof Engine

The challenge: “We know social proof drives registrations, but we do not have enough usable quotes or clips, and we do not have time to pull them from long videos or scattered feedback.”

Tools: Descript, Otter AI, ChatGPT

Workflow

Step 1: Gather what you already have
Session recordings, speaker interviews, survey comments, or exhibitor feedback.
Anything with someone talking about the event.

Step 2: Transcribe it
Upload the video or audio into Descript, Otter, or Fireflies to create a text transcript.

Step 3: Let AI pull the strongest moments
Paste sections of the transcript into ChatGPT with a simple prompt:

Prompt:

“Extract the 15 strongest quotes related to value, ROI, learning, networking, and experience. Rewrite each quote in a concise, shareable format suitable for a testimonial graphic or landing page.”

Step 4: Repeat with other recordings or comments
Do this for speakers, attendees, exhibitors, or past sessions.
In minutes, you will have a variety of quotes for different audiences.

✅ Outcome

A simple, repeatable way to build a library of social proof without rewatching hours of content.
You get quotes and micro-stories you can plug into:

  • landing pages
  • email sequences
  • speaker promo kits
  • exhibitor outreach
  • social posts
  • P2P campaigns

More tools to explore

  • Fireflies.ai – Meeting transcription and insight extraction
  • Grain – Records, transcribes, and clips meeting highlights
  • Fathom – AI meeting assistant with highlight reels

⚡ PHASE 3: LATE-STAGE CAMPAIGN (0–8 weeks out)

8AI Objection Handling and Value Reframing

The challenge: “Interest is high, but conversions have slowed.”

Tools: ChatGPT

Workflow

Paste your registration page and campaign messaging into AI.

Prompt:

“List the top 12 objections someone would have to registering for this event at this stage. For each objection, write a counter-message, an email snippet, a landing page FAQ entry, and a CTA variation.”

Then create persona-specific objections.

✅ Outcome

Sharp, accurate late-stage messaging that counters real fears and delays.

More tools to explore

9Community and Speaker Activation (P2P at scale)

The challenge: “Our paid ad budget is tapped, and we need a reliable way to drive registrations without spending more.”

Tools: Snöball, ChatGPT, Canva AI, Descript

Workflow

Traditional channels peak fast.
Once ads hit a ceiling, the most cost-effective way to grow registrations is to activate the people who already believe in your event.
Snöball does the heavy lifting, and AI tools help you create the promotional assets your community will share.

Step 1: Generate ready-to-share messages for speakers and exhibitors
Upload your speaker or exhibitor list into ChatGPT.

Prompt:

“Write 10 personalized share messages for each speaker based on their session topic and audience. Include versions for LinkedIn, short email, and WhatsApp, plus a one-sentence referral blurb.”

You now have dozens of tailored, high-relevance messages.

Step 2: Create quick branded visuals
Use Canva AI or Descript to turn headshots, session titles, or clips into share-ready visuals or microvideos for each speaker or exhibitor.

Step 3: Power your P2P campaign with Snöball
Snöball takes over from here:

  • automatically builds personalized share pages
  • distributes assets to speakers, exhibitors, attendees, and partners
  • tracks shares, clicks, and registrations
  • identifies your strongest promoters and channels

AI accelerates creation.
Snöball delivers the actual organic growth.

✅ Outcome

You move from relying on paid channels to unlocking authentic, trusted promotion at scale.
Our benchmark data shows that peer-to-peer sharing converts between 31.9 and 53.7% and can drive up to 13.2% of total attendance.
Your campaign becomes a true community amplifier rather than a single marketing voice.

More tools to explore

  • Lately – Creates social posts from long-form content automatically
  • Predis.ai – AI social media content generation with brand voice
  • Ocoya – AI copywriting + scheduling for social
  • Simplified – All-in-one design and copy AI for social content

Bonus Tip

Use Snöball insights to improve your paid spend.
Snöball shows which share channels drive the most clicks and registrations, so you can see exactly where your audience and their networks are most active. For instance, here is the social share data from our G2E 2025 case study.

G2E 2025

When you launch your Snöball campaign early, you gain real data on the social platforms and referral paths that convert. This lets you redirect paid ad budget toward the channels that actually work instead of guessing.


🎪 PHASE 4: ONSITE

10Lightweight AI Concierge Support

The challenge: “Attendees are overwhelmed and support lines get backed up.”

Tools: WhatsApp AI assistants, Grip AI Concierge

Workflow

Deploy an AI assistant that answers:

  • “Where is this session?”
  • “What sessions match my role?”
  • “What exhibitors should I visit?”
  • “Where can I find X?”

Feed it your agenda and FAQs for accuracy.

✅ Outcome

Less staff load. More attendee satisfaction.

More tools to explore

  • Ada – No-code AI chatbot platform
  • Intercom Fin – AI customer service agent
  • Forethought – AI agent for support ticket deflection
  • Yellow.ai – Enterprise conversational AI platform

11Real-Time Sentiment and Experience Monitoring

The challenge: “We don’t understand attendee sentiment until the event is already over.”

Tools: Sprout Social AI, Talkwalker AI, in-app chat analytics, ChatGPT

Workflow

Pull in:

  • chat logs
  • app reviews
  • social mentions
  • survey comments

Paste into AI:
“Summarize what attendees are enjoying, complaining about, confused by, and asking for. Rank issues by urgency and impact.”

✅ Outcome

You can fix problems in real time instead of waiting until next year.

More tools to explore


📊 PHASE 5: POST-EVENT

12Instant Post-Event Debrief Reports

The challenge: “I don’t have time to write a full recap for leadership.”

Tools: ChatGPT, Notion AI, Descript, Otter AI

Workflow

Feed in survey results, session feedback, exhibitor comments, attendance data, and registration sources.

Prompt:

“Create a concise post-event report for leadership with highlights, challenges, recommended changes, and retention opportunities. Include a one-page executive summary.”

✅ Outcome

A polished report in minutes.

Chris mentioned using Supermetrics to automate the collection and compilation of post-event performance data from multiple platforms (registration systems, website analytics, social media, email campaigns, and more). Instead of manually pulling reports from 10 different dashboards and trying to synthesize insights, the AI compiles everything into unified reports.

This highlights trends, benchmarks against past events, and identifies areas for improvement, accelerating post-event evaluation and enabling truly data-driven planning for the next cycle.

More tools to explore

  • Beautiful.ai – AI-powered presentation design
  • Slidebean – Automatic slide design and formatting
  • Plus AI – Creates presentations from prompts in Google Slides

13Retention Risk Forecasting

The challenge: “Who is actually going to return next year?”

Tools: ChatGPT

Workflow

Provide engagement data, attendance patterns, and feedback.

Prompt:

“Cluster attendees by likelihood to return based on behavior, sentiment, and session choices. Recommend tailored year-round nurture paths for each cluster.”

This aligns with Freeman’s insight that memorable experiences drive retention.

✅ Outcome

A retention strategy grounded in real behavior patterns.

More tools to explore

  • ChurnZero AI – Predicts retention risk and engagement decay patterns
  • Custify AI – AI-powered customer health scoring adaptable for attendee retention logic

14AI-Powered Content Repurposing

The challenge: “We have great event content, but we do not fully leverage it during or after the show.”

Tools: Descript, ChatGPT, Canva AI, OpusClip

Workflow

Your sessions, panels, and interviews contain more value than you can ever fit into one campaign. AI makes it easy to repurpose this content for ongoing promotion and future events.

Step 1: Upload your session recordings
Use Descript or Castmagic to transcribe and organize the content.

Step 2: Generate multiple formats from a single recording
Paste transcript sections into ChatGPT and ask it to create:

  • short blog summaries
  • 10 social-friendly clips using OpusClip or Munch
  • 5 quote graphics using Canva AI
  • a whitepaper outline
  • email or newsletter content
  • key takeaways for next year’s messaging

This turns one session into a full content engine.

Step 3: Use recordings to help speakers promote your next event
AI tools can identify the strongest insights or moments from a speaker’s session.
Turn those into:

  • short highlight clips
  • pull quotes
  • themed graphics
  • a “best moments” montage

Use Snöball to assign each speaker a dedicated landing page for next year’s event. They can share these pages on social, giving them a professional way to promote their own thought leadership while helping you build early interest for your next event.

Step 4: Create gated or paywalled access if desired
Repurpose recordings into on-demand learning modules or a “premium insights” library.
Use AI to:

  • write module descriptions
  • generate lesson summaries
  • pull out learning outcomes
  • create teaser clips for social

This extends the life and value of your event content while generating potential revenue or lead capture.

✅ Outcome

You turn one event into months of personalized, high-performing content. Speakers get promotional assets they are excited to share. Your next event gets early visibility. Your audience gets ongoing value.

More tools to explore

  • Castmagic – Turns recorded content into multiple formats
  • Exemplary AI – Transcription and content generation
  • Quso – Repurposes video for social
  • Munch – Extracts the most engaging clips
  • Repurpose.io – Automates distribution across platforms

🔄 PHASE 6: NEXT CYCLE

15Year-Over-Year Strategy Optimization

The challenge: “We repeat campaigns without knowing what really worked.”

Tools: ChatGPT, your CRM

Workflow

Feed AI:

  • channel performance
  • conversion metrics
  • persona data
  • survey insights
  • session attendance patterns
  • top referral sources

Prompt:

“Analyze year-over-year performance and identify what should be repeated, eliminated, improved, or scaled. Recommend foundational strategies for next year’s campaign.”

✅ Outcome

A smarter strategy rooted in your own data.

More tools to explore


🎯 Key Takeaways

  • AI saves time on repetitive tasks—not strategic thinking
  • Start small with 2-3 use cases that solve your biggest pain points
  • Use prompts as templates, then customize for your event
  • Combine AI efficiency with human creativity for best results

Final takeaway

AI does not replace event marketing.
AI replaces the repetitive, manual parts of event marketing that drain your time and energy.

This guide gives you a practical workflow that saves hours, improves personalization, strengthens decisions, and opens up bandwidth for the work only humans can do:

Creating trust.
Designing experiences.
Activating community.
Driving growth.

And in 2026, the events that win won’t be the ones using the most AI.
They’ll be the ones using AI smartly to elevate what humans do best.

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